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Privacy Policy

Last updated: February 28, 2025

WebHero ("we", "us", "our"), operated by WEB HERO EOOD (UIC: 206438071), is a web development agency based in Sofia, Bulgaria. We respect your privacy and are committed to protecting the personal data you share with us. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

When you use our contact form, we collect the following information:

  • Your name
  • Email address
  • Company name (if provided)
  • Project details and message content

We do not collect data through any other means on this website. We do not use tracking pixels, third-party advertising scripts, or social media integrations that collect personal data.

2. How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiry
  • Discuss your project requirements
  • Provide our web development services
  • Send follow-up communications related to your request

We will never use your email address for unsolicited marketing. We only contact you in relation to the inquiry you submitted.

3. Data Storage & Security

Contact form submissions are delivered to us via the Resend email API. Resend processes the data in accordance with their own privacy policy and acts as a data processor on our behalf.

We do not sell, rent, or share your personal data with third parties. Data is retained only as long as necessary to fulfill the purpose for which it was collected, or as required by law.

4. Cookies

This website uses Vercel Analytics to collect anonymous, aggregated usage data such as page views and visitor counts. Vercel Analytics is privacy-focused and does not use cookies or collect personally identifiable information. We do not use any marketing, advertising, or third-party tracking cookies.

5. Your Rights Under GDPR

As a data subject under the GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your personal data
  • Restriction — request that we limit how we process your data
  • Portability — request your data in a structured, machine-readable format
  • Objection — object to our processing of your personal data

To exercise any of these rights, contact us at the email address below. We will respond to your request within 30 days.

6. Contact

For any privacy-related questions or requests, contact us at: [email protected]

WEB HERO EOOD, UIC: 206438071
28 Hristo Botev Blvd, Floor 2
Sofia 1000, Bulgaria